Professional Club Management

Services

Professional Club Management, Inc. offers a comprehensive selection of services tailored for the club industry and designed to assist developers, owners, and managers. PCM's services are characterized by their cutting edge innovations and seamless integration into club operations. PCM is known for its successful implementation time and time again. No other company in the club industry can offer the extensive experience and breadth of hands-on services.

PCM clients include single and multi-location clubs of all sizes. PCM serves club developers, owners, managers, supervisors, administration, and frontline staff.

Sound business practices require thorough and comprehensive conceptualization, planning, implementation, monitoring and follow-through. With extraordinary professionals, PCM helps in all these stages in the following areas (as needed):

Development
Business & Financial
Sales & Production
Operations
Marketing
Management
Professional Staff Training
Equipment Services
Pre-Opening Services
Club Buyers & Sellers Confidential Network

Development:

Business Plan Preparation
Site Selection / Site Comparison
Feasibility & Market Studies
Proven Project Timeline & Complete Development Workbook
Club Design & Layout
Partnership & Shareholder Development & Agreement
Investor & Funding Meetings & Presentations
Staff Development & Compensation Structures
Membership Agreement Preparation
Employment Handbooks
Operations Manuals
Strategic Planning

Business & Financial:

Professinal Accounting Controls & Systems
Operational Audits
Operating Budget Preparation
Financing & Funding Assistance
Club/Business Valuations
Intellectual Capital
Advisory Board / Board of Directors Issues
Club Statistical & Financial Analysis
Partnership & Lease Negotiations

Membership Sales:

Turn-Key Tracking & Reporting Systems
"Selling is Easy" System for Membership Sales
Sales Tools
Prospecting Vehicles
Traffic Building Plans
Competitive Matrix
Complete Competition Report
Sales Production Goal-Setting
Sales Staff Selection Process
Sales Staff Compensation - Commission/Incentive Plans
Professional Sales Training Workshops & Seminars
Sales Automation
Sales Management Training Workshops & Seminars
Renewal & Retention Programs
Professional Renewal & Retention Training Workshops
Professional Sales Operations Manuals & Guides

Operations:

Management Team Structures & Training
Staff "CORE" Skill Development & Training
Professional Management Training Workshops & Seminars
Department by Department Setup & Training
Key Result Area Development
Total Quality Management & Teambuilding
Operations Manuals for every Department
Member "Listening Devices"
Total Human Resources Solutions
Club Repair/Maintenance & Cleaning Systems
Internal Club Programming
Staff Communications Systems

Marketing:

Advance Marketing Plan Preparation
Marketing Budget Preparation
Marketing Implementation
Advertising Design & Development
Internal Promotion Plan
Prospecting & Traffic Building Plans
Competitive Analysis & Matrix
Collateral Material Design & Development
Pricing Review & Five (5) Year Forward Planning

Management:

Turnaround Strategies
Strategic Plan Preparation
Business Performance Measurements
Total On-Site Management Programs
Key Employee or Position Locating
Strategic Alliance Development
Professional Management Training Programs
Advisory & Board of Directors Participation
Ancillary Revenue Enhancement Programs
Racquet Sports Development & Operation

Professional Staff Training:

"In Club" Staff Training Workshops for all Positions
Regional Seminars & Workshops
Ongoing Staff Training Programs
Web Based Staff Education & Training

Equipment Services:

Expert Layout Services
Industry "Best" Pricing Packages
Equipment Budgeting
Equipment Selection Assistance
Procurement, Delivery, & Installation Services

Pre-Opening:

Pre-Opening Plan Preparation
Total Pre-Opening Operation Plans
Pre-Packaged Pre-Opening Plans
On-Site Staffing & Management Solutions

Club Buyers & Sellers Confidential Network:

Confidential Club-for-Sale Announcements
Confidential Club-for-Sale Postings
Club Acquisition & Disposition Services
Club Liquidation or Relocation Programs

Call Today for a complimentary, no obligation phone consultation:
281-796-6863